Terms of Service

1. Nature of Coaching

Coaching is a collaborative process designed to facilitate personal growth. It is not psychotherapy or medical treatment.

2. Confidentiality

All client information is protected under Canada's PIPEDA.

Exceptions:

• Child Protection: Mandatory reporting of suspected child abuse or neglect.
• Risk of Harm: Disclosure may occur if there is imminent risk of harm.
• Legal Requirements: Court orders or legal mandates.
• Professional Oversight: Anonymous case supervision.

3. Cancellation Policy

Sessions require 24 hours notice for cancellation.

4. Payments

• Payment is due at time of booking
• Packages expire after 6 months
• No refunds for completed sessions