Being Human Coaching

Terms of Service

Last updated:

1. Nature of Coaching

Coaching is a collaborative process designed to facilitate personal growth. It is not psychotherapy or medical treatment.

2. Confidentiality

All client information is protected under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Exceptions:

  • Child Protection: Mandatory reporting of suspected child abuse or neglect under provincial child welfare legislation.
  • Risk of Harm: Disclosure may occur if there is imminent risk of serious harm to yourself or others.
  • Legal Requirements: Compliance with court orders or other legal mandates under Canadian law.
  • Professional Oversight: Anonymous case discussions with coaching supervisors to ensure quality service.

We will make reasonable efforts to notify you before any disclosure, except where prohibited by law.

3. Cancellation Policy

Sessions require 24 hours notice for cancellation. Late cancellations incur a 50% fee; no-shows are charged in full.

4. Payments